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Privacy Policy


The Navy Clearance Diver Trust

References in this Privacy Policy to:

  • the Navy Clearance Diver Trust include the Navy Clearance Diver Trust No. 2;
  • trustees of the Navy Clearance Diver Trust include the trustee, or the board of the trustee, of the Navy Clearance Diver Trust No. 2 (as the case requires);
  • Chairman of the Navy Clearance Diver Trust include the chair of the board of the trustee of the Navy Clearance Diver Trust No. 2; and
  • Secretary of the Navy Clearance Diver Trust include the Secretary of the trustee of the Navy Clearance Diver Trust No. 2.

References in this Privacy Policy to ‘us’, ‘our’ or ‘we’ refer to any and all of the entities and individuals listed above.

The information we collect

This privacy policy explains how we collect, use and hold personal information. We are committed to managing your personal information in accordance with the Privacy Act 1998 (Cth), including the Australian Privacy Principles.

Personal information includes a broad range of information, or an opinion, which identifies an individual or from which an individual is reasonably identifiable in the circumstances. For example, personal information may include, but is not limited to, your name, address and contact details, date of birth, the details about our engagement with you or your enquiries of us, your biographical details, photographs, and financial information. In addition, personal information you provide us may contain ‘sensitive information’. Sensitive information includes health information, racial or ethnic origin, political associations, religious beliefs, trade union membership or associations, sexual orientation or practices, and criminal records.

By providing your personal information to us or seeking or accepting our programs, assistance, benefits or services, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us.

Types of personal information we collect

We will only collect personal information which is necessary for the purposes of carrying out our functions and activities. The personal information we collect may include:

  • general personal or business details such as your name, address, email address, phone number, job title and date of birth of individuals from the following groups:
    1. current and former serving Clearance Divers;
    2. supporters and donors of the Navy Clearance Diver Trust;
    3. service providers and consultants of the Navy Clearance Diver Trust; and
    4. Beneficiaries and potential Beneficiaries of the Navy Clearance Diver Trust;
  • payment details of donors to the extent required to process any payments to the Navy Clearance Diver Trust;
  • relevant financial information of Beneficiaries or potential Beneficiaries;
  • relevant health information of Beneficiaries or potential Beneficiaries; and
  • relevant information about the dependants of Beneficiaries and / or potential Beneficiaries.

How we collect personal information

We may collect personal information from you when:

  • you subscribe to one of our online services, newsletters, mailing lists or our website;
  • you download from our website;
  • you register for or attend one of our events;
  • we have other business dealings with you (eg as a supplier to the Navy Clearance Diver Trust);
  • you apply for, or register your interest in, a role at the Navy Clearance Divers Trust, including a volunteering position;
  • you inquire about our events, our purpose, or about making a donation;
  • you make a donation, including a tax deductible donation; or
  • you apply for assistance from the Navy Clearance Diver Trust.

We generally endeavour to collect your information directly from you. However, in some circumstances we may collect your information from third parties, such as your employer or contracting organisation, your business contacts or other organisations that you deal with, regulatory or credit reporting agencies, a service provider or from a publicly available record.

We can also collect information about you when you download from our website www.ncdt.org.au. The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself. For example, when you send us an email, we will record your email address; when you purchase a ticket to an event or make a donation, we will record the information you provide to us.

How we use your Information

We use the information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally, we will only use and disclose your personal information:

  • to establish and maintain your standing as a serving or ex-serving Navy Clearance Diver or as a supporter of the Navy Clearance Diver Trust;
  • to provide the programs, assistance, benefits and services you have requested from, or are provided by, the Navy Clearance Diver Trust;
  • to answer your inquiry or accept donations or payments from you;
  • to progress any application or offer you may make to become involved with the Navy Clearance Diver Trust in any capacity including as a volunteer, trustee, or office holder of the Trust;
  • to engage you as a service provider to the Trust;
  • to administer our website; or
  • for direct marketing and general marketing purposes in relation to our programs, events and the work of the Navy Clearance Diver Trust.

Direct Marketing

If we contact you by direct marketing, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from the Navy Clearance Diver Trust which you would not like to receive, please advise us and we will remove your name from our mailing list

To whom do we disclose your personal information?

We may also disclose your personal information to:

  • our service providers, agents and contractors from time to time that provide services to us and / or help us to provide and market our services to you; and
  • specific third parties authorised by you to receive information held by us.

There may be some circumstances where personal information is disclosed to parties outside of Australia. This may include where we engage a third party service provider, such as a data hosting service, located outside of Australia.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy.

Access to your personal information

You can access the personal information we hold about you by contacting us using the details in this Privacy Policy. There may be times when we are not able to provide you with access to all of your personal information. Where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information. We will endeavour to deal with all your requests for access to your personal information promptly.


The Navy Clearance Diver Trust will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected. Personal information is generally stored in a secure server or in secure files that are owned and operated by our service providers or held by the Secretary of the Trust.

Some limited personal information required by Trustees to transact the business of the Trust (for example, biographical details of serving or ex-serving Navy Clearance Divers, persons applying to be involved with the Trust or service providers) may from time to time be held in email accounts of individual Trustees.
If you provide us with your credit card information via our website, the information is encrypted using secure socket layer technology (SSL) before it is transmitted over the internet to our service provider.

We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.

Additional measures taken to secure sensitive information

Where the Navy Clearance Diver Trust collects personal information from individuals who are seeking assistance from the Navy Clearance Diver Trust that is also sensitive information, we take additional protective measures. These include:

  • storing the sensitive information securely and restricting access to it;
  • not identifying the person to whom the sensitive information relates when matters involving assistance and/or the support of the Trust are brought to the trustees of the Navy Clearance Diver Trust for consideration; and
  • limiting access to sensitive information which identifies an individual to the following trustees:
    • the Chairman of the Trust;
    • the Secretary of the Trust;
    • the President of the Royal Australian Navy Clearance Divers Association; and
    • in the case of a currently serving Navy Clearance Diver, the Captain MCD.


Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.


To complain about an alleged privacy breach, or about the way we have handled your personal information, you can contact us using the contact details in this Privacy Policy. Please include your name, email address and/or telephone number and clearly describe your complaint.

We will endeavour to handle complaints in a timely, effective, fair and consistent manner. If you think that we have failed to resolve a complaint satisfactorily, we will provide you with information about the further steps you can take. If you are not satisfied with our response to your complaint, you may contact the Office of the Australian Information Commissioner.

Changes to this Privacy Policy

It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website www.dev.ncdt.org.au. We suggest that you visit our website regularly to keep up to date with any changes.

Contact us

For further information about our Privacy Policy or practices, or to access or correct your personal information, or to make a complaint, please contact us using the details set out below:

Contact: NCDT Secretary
Phone: +61 439 946 028
Email: [email protected]

This Privacy Policy was last updated on 15 August 2021.

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Navy Clearance Diver Trust